Banyan Software is pleased to announce that Harrier-National (Sales) Pty. Limited (“Harrier”) has joined its group of software companies. This partnership reflects a shared commitment to long-term growth, strong customer relationships, and delivering dependable software solutions that support essential business operations.
Founded in 1985 and based in Sydney, Australia, Harrier provides software for warranty, roadside assistance, and customer retention to automotive dealerships. Its flagship cloud-based platform, Ignition, helps dealers manage used-car warranties, bundle roadside assistance, automate service-linked communication, and track performance with real-time analytics.
“After nearly four decades building Harrier, finding the right long-term home for the business and our team was incredibly important to us. We chose Banyan because of their reputation for honoring founder-led businesses and supporting them with care. We’re confident Harrier is in good hands for the future.”
Don Harris and Rick Featherstone • Co-founders of Harrier
“We are excited to join forces with Banyan Software. Their approach supports long-term success and gives us the operational stability to continue growing our Ignition platform across Australia, New Zealand, and beyond.”
Dale O’Donahoo • CEO of Harrier
“We were very impressed with Harrier’s trusted relationships with many of the region’s top automotive groups, along with their thoughtful integration into dealership workflows. We look forward to supporting their team as they continue innovating and creating lasting value for dealerships and their customers.”
David Brice • Group President, APAC at Banyan Software
About Harrier-National (Sales) Pty. Limited. Harrier has been serving the automotive software space for over 35 years, now supporting more than 640 dealership rooftops across Australia and New Zealand. Through its Ignition platform, the company enables dealerships to issue mechanical protection plans, offer bundled roadside assistance, automate CRM workflows, and simplify previously manual processes. To learn more, visit harrier.com.au
About Banyan Software, Inc. Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. Banyan’s mission is to acquire, build, and grow great enterprise software businesses all over the world with dominant positions in niche verticals. Founded in 2016, the company follows a buy-and-hold-for-life strategy, and is set up with a permanent capital base to preserve the legacy of founders. As a purpose-driven company, Banyan is committed to making an enduring, positive impact on the world.
